Contact the customer service

Send your request to hello@granado.eu  with the details of your query and the informations bellow: 

  • Full name
  • Telephone number  
  • E-mail address 
  • Full address (with zip code) 
  • Product and fragrance’s name  
  • Expiration date 
  • Batch number  
  • Where you purchased the product (website, Granado’s store or or anywhere else) 
  • Describe your situation (packaging damage, product formula and any other issues in general)